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Who Has Time For You? We Do!
Our Nurse Practitioner Jennah Cutting, MSN FNP was asked a question recently by one of our new patients here at the Woodstock location of Medi-Weightloss® regarding our program. The question was a general curiosity for the patient, who was in the middle of the intake process of her first official visit. She asked Jennah, “In your opinion, what’s the best part about this program?
Jennah thoughtfully considered the question for a few seconds before offering her patient what I thought was perhaps the best possible answer she could have given.
“For me, it’s the time that we devote to every one of our patients,” Jennah said. “I think it makes a huge difference in the success of the people we are trying to help.”
Jennah told the patient to think about how much time people usually get to spend with their primary care doctor. “You’re in and out really fast. And in that time, you probably don’t get to have much of a conversation, right?” The patient nodded. “That doesn’t happen here. We’re able to give patients so much more attention than any other environment I’ve ever worked in.”
Jennah was right. The personal attention we give to our patients is by design, and frankly, one of the biggest reasons why people choose Medi-Weightloss® when they are ready to address their weight situations – and perhaps why those who work within our program are successful in reaching their weight loss goals.
We listen to our patients, and ask them what’s going on in their lives, because we know how many of our eating habits are emotionally tied to ourselves, our past, and how we feel from day to day. We understand how difficult it is to talk about such issues; let’s face it, when our patients walk through our doors for the first time, they’re not exactly ecstatic about themselves; instead, they are basically ready to admit that they need help with a problem. We let them know, first and foremost, that when they are here, they are in a safe place where they can be honest about themselves without judgment.
In other words, we offer our patients hope, and show them a way to eat healthier to live a shame-free, healthier life. We are available for them if they ever have questions – all they should do is call. We don’t scold our patients if they have an off-week. We explain how the foods we consume affect us physically. We have shed tears with our patients, both of joy and of sadness. We walk with them every step of the way through their journey toward wellness.
I am so proud of the staff I have assembled here at the Medi-Weightloss® Woodstock location, and I know that our patients are incredibly lucky to have Jennah, Danah (our LPN) and Dr. Albert Edwards in their corner. Together, they create a strong environment of CARE. And honestly, isn’t that what it’s all about?
-- Arthur